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SMF Mobile Theme => Pre-Sales Questions => Topic started by: B. W. Behling on June 11, 2021, 04:09:04 PM

Title: Post Sale - Payment hung?
Post by: B. W. Behling on June 11, 2021, 04:09:04 PM

I'm not sure what happened but PayPal is saying my payment went through yet my account here still shows payment pending a couple of hours later.  Did the payment go through or do I need to cancel it with PayPal?

Title: Re: Post Sale - Payment hung?
Post by: Administrator on June 11, 2021, 04:14:48 PM

PayPal says it will take 24 hours due to some security checks on their end.

Title: Re: Post Sale - Payment hung?
Post by: B. W. Behling on June 11, 2021, 05:38:10 PM

That's really odd.

Title: Re: Post Sale - Payment hung?
Post by: B. W. Behling on June 11, 2021, 05:44:35 PM

I just ran it again using a different funding source in PayPal.  If that goes through cancel the first one.  If they both hang, cancel them both because something is wrong. If both go though, well, count it as a tip.

Title: Re: Post Sale - Payment hung?
Post by: Administrator on June 15, 2021, 01:11:07 PM

Both were received, so I refunded the last one!